Frequently Asked Questions
1. How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.
2. Do you offer free shipping?
Yes! We offer free shipping on all orders over $50.
3. Can I return or exchange an item?
Absolutely. We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact us to initiate a return.
4. How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to track your package on our website or the carrier's site.
5. What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay.
6. How do I contact customer support?
You can reach us via email at support@yourstore.com or through our Contact Us page. We respond within 24–48 hours.
7. Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible if you need to make changes.
8. Are my payment details secure?
Yes, your security is our priority. All transactions are encrypted and processed through secure payment gateways.